Feedback and 'thank yous'
"Thank you to everyone at Stephens House for making our wedding day so incredible. Everything was perfect". September 2018.
"We are a happily-wed couple and really pleased with everything. Thank you so much for letting us have such a beautiful night at Stephen’s house. The staff were so friendly and helpful". September 2018
"A very big thank you for all your help and support which enabled us to enjoy a spectacular day on Saturday .We and our families our very grateful to you all, particularly all the added touches that you took your own initiative to make the day run as smoothly as possible" . August 2016
“I just want to thank you again for all your hard work; we really had the best day ever!
We love the venue, and so did our guests, it was perfect .The food was great, the staff were brilliant too .Thanks for facilitating one of the best days in our lives.” ~ October 2015
“I would like to take this opportunity to thank Stephens House & Gardens for everything the team have helped and provided to us which made our day unforgettable, for us and all our guests’ .It was a true pleasure to work with Stephens House & Gardens and we were delighted with the service you have provided to us.” ~ September 2015
“Firstly I wanted to thank all the team there at Stephens House & Gardens. We really did have the perfect wedding that we had hoped for and were so impressed by all help on the day and how helpful and polite everyone was. Please also extend our thanks to the chef and her team as the food was very tasty. It seemed to go very smoothly from our perspective and we really felt there was a great effort from all at Stephens House & Gardens to make the event go ahead just as we had asked, so thank you all very much indeed.” September 2015
"The coach was over an hour late, and would really have spoiled the day had it not been for the great idea to host the reception at Stephens House. Once we did eventually arrive, every member of the party at once forgot about the delay and had a really lovely time. I had so many positive comments about the venue for our reception from members of the party who were very pleased to have now discovered this "little gem". And the food was delicious. Both Maria and I would like to extend our grateful thanks to your good self, Malcolm, Kate, and all the staff at Stephens House for waiting so patiently for us, and for making our day extra special."
"Thank you for making our wedding an everlasting memory for us, our friends and family"
"Thank you very much for providing such a fantastic setting for our wedding. The rooms looked fabulous. The food was excellent and delicious. Your team was amazingly helpful. It could not have been any better and it was truly a very special day and we will keep fond memories of it, you as a team and Avenue House."
"The wedding was brilliant – everyone loved the House and setting, and the staff were just fantastic! Thanks to you and everyone for ensuring that our wedding was a beautiful experience."
"We had such a very happy perfect day because of you all. Thank you Kate and Elaine for your endless helpful responses to emails and telephone calls. Thank you Dave and the head waiter for your energy, kindness and dedication. Thank you to all of the staff and to Malcolm who taught us that "anything is possible". The food was delicious and the whole day went like clockwork"
Corporate and other events
"I would like to thank everyone at Stephens’s House for there Help. The food was delicious, the room looked great and every member of staff was really helpful and polite".December 2015
"The guests (our governors) were all delighted with the venue, the food, drinks and the wonderful service. They were all so impressed that they are more than likely to request the venue in future."
"Thank you for the excellent lunch you prepared on Wednesday. Your serving staff were friendly and welcoming. What a splendid environment in which to thank our volunteers."
"Just a quick line to say thanks for all your help with our events recently, you went above and beyond, thank you. From the Stewards, Kitchen and venue hire staff, you are all fabulous. Please pass on my thanks."
"The lovely venue helped make the finale of our week-long festival very special indeed…We were pleased to have the Stephens Collection open during the break and I know a number of people visited it…Our speakers and presenters were all very enthusiastic about what we achieved".
"Thank you to all of you. We were able to sit back and really enjoy the day with our family because the team were OUTSTANDING! Nothing was a bother and everyone was so kind and lovely and helped make the day so very special for us! We're so incredibly grateful and blown away by the whole team - it was masively appreciated! ~ October 2018
"I just wanted to say a massive thank you to you and all of your team who helped at the party on Sunday, they really went above and beyond to help make M's party special and I appreciate it so much. He had the BEST time!!" ~ August 2018
Thank you for co-coordinating you did to make our special day happen so smoothly. It was an absolute treat, the Staff on the day were superb. Stephens House and Gardens has played such an important part in our lives since 1996 –as this was our third function with you ! Here’s looking forward to building on that achievement in the years ahead.
July 2016 Renewals of Vows .
"I just want to warmly thank all the staff at Stephens House & Gardens for helping to make my event so enjoyable and successful. Everyone who came had a great time. The catering was excellent and plentiful."
August 2015 birthday party
"Saturday was the most wonderful day and your venue was just fantastic for us! It was exactly what I'd wanted. The house and gardens are just beautiful, the buffet was delicious and the staff couldn't have been more friendly, helpful and efficient! Thank you for such a memoralble special day."
August 2015, Family Reunion
"I just want to most warmly thank you and all the staff at Avenue House for helping to make my event so enjoyable and successful. Everyone who came had a great time. The catering was excellent and plentiful and all your people were most helpful."
July 2015, birthday party
"Thank you for the service provided last Saturday evening [for our wedding anniversary] – everything worked very smoothly and the serving staff and helpers were great."
"I just wanted to thank you for all the organisation, and, of course the food, at my [birthday] party last Saturday. All my guests were very happy and impressed by everything."
"I would also like to say that we and our guests were very impressed by the quality of catering and service that were provided. It was a memorable and enjoyable occasion"
"We had to write to you to thank you for how well you and all of your team helped with and supported the tea party we had yesterday afternoon at Avenue House for Mum’s 90th…The guided tour was excellent…The food and drink were just right. Mum (and we) were so impressed with the rooms when laid out…It’s such a pleasure to be served by people who clearly want to help and please, rather than having staff standing around poker-faced."
"Now that our golden wedding party is over, I want to thank you and all your staff for the efficiency and kindness with which you dealt with all our requirements…Avenue House is a lovely venue for a party…Many of our guests told us how lovely the setting was"
Photography & Film Shoots
"Thanks so much for today! The shoot went well and we had loads of fun. Looking forward to our next shoot at these amazing grounds."
"We would like to thank you for the wonderful time you gave us yesterday. We much enjoyed being able to wander around the gardens and take coffee in the cafe. You are a hidden gem". ~ October 2018
"I just wanted to extend my gratitude on behalf of my family for the excellent service we received at Stephens House & Gardens last week. Everything went really smoothly and everyone thought it was a marvellous venue". ~ October 2018
"Many thanks to you and your team for providing us with a post-funeral venue. My guests commented on the lovely room and gardens and enjoyed the food and drink service provided. You provided us with a lovely afternoon following an otherwise sad occasion". ~ July 2018
"I just wanted to thank you, and your team, for the wonderful arrangements the room, the food and drink, the steward (who magically organised sufficient parking) , the flowers, in fact everything.
We were absolutely thrilled with your service, and everyone commented positively on the venue, adding mum would have loved it."
“I wanted to thank you and your colleagues for everything you did to make my late wife’s funeral run so smoothly yesterday. Levertons, the funeral directors, asked me for feedback and I shall not hesitate to say that Stephens House & Gardens can be highly recommended.”
“We would like to thank you. Malcolm and the catering staff for making yesterday a very special day to remember. The food was lovely.”
"Just a quick one to say everything was lovely - the room looked beautiful and the staff were great. I'm not sure of the name of the chap who helped us, but he was kind enough to display our flowers in the most lovely position - it was a perfect end to a very sad day for us, so thank you to him, to you and to anyone else involved in the day - my family were all very pleased."
“I just wanted to thank you and your staff for the wonderful organization and service. We had a really lovely day and there were lots of compliments from those attending. The staffs helping within the Salon were exceptional in their kindness and efficiency.”
"Thank you all very much, you made a sad day a happy memory."
"I just wanted to say that the service we received from your Team last Friday was simply splendid. The Drawing Room was set up beautifully for us, the buffet excellent and supported by the extremely attentive and efficient Steward and his Colleague. Their interpersonal skills impeccable. This together with you professional handling of our arrangements made life so much easier for us on such a sad occasion."
Tours & Exhibitions
"What a fabulous exhibition!"
"An excellent display - and well described. We'll come again!!"
August 2015 (Avenue House at War Exhibition)
“Thank you so much for a really great visit on Friday, our Friends really enjoyed your tour and talk. What an absolute gem of a place, our Friends all said that they would be back to visit.”
"Thank you for the tour of the House. We had a lovely afternoon although we should have left ourselves more time to explore the gardens."
Thank you so much for letting us have such a beautiful night at Stephen’s house. The staff were so friendly and helpful